“Culture is one thing and varnish is another.”
6 REFERENCES
Akmanligil, Murad, and Prashant C. Palvia. 2004. "Strategies for global information systems
development." 42:45.
Basili, Victor R., and Barry T. Perricone. 1984. "Software errors and complexity: an empirical
investigation." Commun. ACM 27:42-52.
Boehm, Barry W. 1991. "Software Risk Management: Principles and Practices." IEEE Softw. 8:32-41. Bruce, M., F. Leverick, and D. Littler. 1995. "Complexities of collaborative product development."
Technovation 15:535-552.
Coward, C.T. 2003. "Looking Beyond India: Factors that Shape the Global
Outsourcing Decisions of Small and Medium Sized Companies in America." Electronic Journal on Information Systems in Developing Countries 13:1-12.
Crabtree, Andy, David M. Nichols, Jon O'Brien, Mark Rouncefield, and Michael B. Twidale. 2000.
"Ethnomethodologically informed ethnography and information system design." Journal of the American Society for Information Science 51:666-682.
Garfinkel, Harold. 1967. Studies in ethnomethodology. Englewood Cliffs, NJ: Prentice-Hall. Gibbs, W W. 1994. "Software's chronic crisis." Scientific American 271:72-81.
Graf, Michael, and Susan M. Mudambi. 2005. "The outsourcing of IT-enabled business processes: A
conceptual model of the location decision." 11:253.
Heeks, Richard, S. Krishna, Brian Nicholson, and Sundeep Sahay. 2001. "Synching or Sinking: Global
Software Outsourcing Relationships." IEEE Softw. 18:54-60.
Herbsleb, J. D., and A. Mockus. 2003. "An empirical study of speed and communication in globally
distributed software development." IEEE Transactions on Software Engineering 29:481-494. Herbsleb, James D., Audris Mockus, Thomas A. Finholt, and Rebecca E. Grinter. 2001. "An empirical
study of global software development: distance and speed." Pp. 81-90 in Proceedings of the 23rd International Conference on Software Engineering. Toronto, Ontario, Canada: IEEE Computer Society.
Ilavarasan, P. Vigneswara, and Sharma Arun Kumar. 2003. "Is software work routinized? Some
empirical observations from Indian software industry." J. Syst. Softw. 66:1-6.
Keil, Mark, Paul E. Cule, Kalle Lyytinen, and Roy C. Schmidt. 1998. "A framework for identifying
software project risks." Commun. ACM 41:76-83.
Kjell, B. 2005. "Computing - Computer science education and the global outsourcing of software
production." Technology and Society Magazine 24:5 and 53.
Kyle, Eischen. 2002. "Software Development: An Outsider's View." Computer 35:36-44.
Lyytinen, Kalle, Lars Mathiassen, and Janne Ropponen. 1998. "Attention Shaping and Software Risk-
A Categorical Analysis of Four Classical Risk Management Approaches." Info. Sys. Research 9:233-255.
Oh, Wonseok. 2005. Why Do Some Firms Outsource IT More Aggressively Than Others? The Effects
of Organizational Characteristics on IT Outsourcing Decisions: IEEE Computer Society. Prikladnicki, Rafael, Jorge Luis Nicolas, and Audy Roberto Evaristo. 2003. "Global software
development in practice lessons learned." Software Process: Improvement and Practice 8:267-281.
Raccoon, L. B. S. 1997. "Fifty years of progress in software engineering." SIGSOFT Softw. Eng. Notes
22:88-104.
Sjøberg, Dag I.K., Jo E. Hannay, Ove Hansen, Vigdis By Kampenes, Amela Karahasanovic, Nils-
Kristian Liborg, and Anette C. Rekdal. 2005. "A Survey of Controlled Experiments in
Software Engineering." IEEE Transactions on Software Engineering 31.
Smith, Michael Alan, Sabyasachi Mitra, and Sridhar Narasimhan. 1996. "Offshore outsourcing of
software development and maintenance: A framework for issues." 31:165.
Taylor, F. W. 1911. The Principles of Scientific Management. New York: Harper and Brothers.