Preface
Intended Audience
Welcome to Release 12.1 of the Oracle Receivables Reference Guide.
This guide assumes you have a working knowledge of the following:
The principles and customary practices of your business area. Computer desktop application usage and terminology
If you have never used Oracle Applications, we suggest you attend one or more of the
Oracle Applications training classes available through Oracle University.
See Related Information Sources on page x for more Oracle Applications product
information.
TTY Relay Access to Oracle Support Services
To reach AT&T Customer Assistants, dial 711 or 1.800.855.2880. An AT&T Customer
Assistant will relay information between the customer and Oracle Support Services at
1.800.223.1711. Complete instructions for using the AT&T relay services are available at
/relay/tty/standard2.html. After the AT&T Customer
Assistant contacts Oracle Support Services, an Oracle Support Services engineer will
handle technical issues and provide customer support according to the Oracle service
request process.
Documentation Accessibility
Our goal is to make Oracle products, services, and supporting documentation accessible
to all users, including users that are disabled. To that end, our documentation includes
features that make information available to users of assistive technology. This
documentation is available in HTML format, and contains markup to facilitate access by
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