supply chain management
Malhotra,Gosain,andElSawy:LeveragingSEBIstoEnableAdaptiveSupplyChainPartnerships276
Ourstudyadvancessimilarideasfordigitally
enabledextendedenterprisesinjointlytransitioning
throughchangesinbusinessconditions.Weshow
thatSEBIscanprovidethestructureatenterprise
boundariestoallowpartner-relatedknowledgetobe
representedandtransformed.Enterprisesmaythen
proceedfromthisexternalspeci cationanddesign
theirinternalprocesses.Thisensuresthatthatchange
proceeds“outside-in,”triggeredbychangesatthe
interfacesofenterprisesinthevaluenetwork,result-
inginconditionswhereenterprisesareonlypar-
tiallyembeddedintheirvaluenetworks.Wehave
shownthattheuseoftheseprocessandinformation
exchangeinterfacespositivelyimpactsMA(acoordi-
nationgoal)aswellasAKC(alearninggoal).The
useofsecond-generationSEBIscanindeedbelever-
agedtobuildadaptivesupplychainpartnershipsin
thecontextofdigitallyenabledextendedenterprises.
AsnewformsandgenerationsofSEBIsemerge
withricherextensibilitiesthatareenabledthrough
newarchitectures(suchasservice-orientedarchitec-
tures,real-time“publishandsubscribe”architectures,
andmultimediainstantmessagingprotocols),we
anticipatethattheuseofSEBIswillfurtherenhance
adaptivesupplychainpartnerships.Tarzanwillhave
evenmorewaystoswingonhisvinesandbridgeand
bondwiththerestofthejungle.
AcknowledgmentsThepaniesauthorsthankMr.FadiChehade
authorsin
manuscriptalsothethankRosettaNetProfessorConsortiumand
ArunRaiforexecutivesatcom-
fortheirhelpinginsights.The
bamurthy,throughseveralphases,andProfessorsre neV.the
forRituAgarwal,BobZmud,andM.S.KrishnanSam-
Workshop.theircommentsandsuggestionsattheISRSpecialIssue
AppendixA.ConstructScales
MutualInageyourAdaptationrelationshipwith
other’s1.of partnercompany whatpercent-
productsandservicesarecustomizedtosuiteach
other’s2. needs?inventory(MA1)procedureswerechangedtosuiteach
other’s3. needs?(MA2)
needs?delivery(MA3)procedureswerechangedtosuiteach
[1=NoneofThemto7=AllofThem]InformationSystemsResearch18(3),pp.260–279,©2007INFORMSAdaptiveWorkingKnowledgeCreationintentions1. helpedwith partnercompany has ofyouryoucompetitors.betterunderstand(AKC1)thecapabilitiesandchannel2. helpedyoubetterunderstandtheevolvingrolesofroles3. helpedplayers.you(AKC2)learnhowtoperformnewcesses4.in theledchannel.yourcompany(AKC3)(additional)mancelinkedofthechanneltochannelonthepartnerstoanalyzewhole.to(AKC4)improveandredesigntheperfor-pro-[1=StronglyDisagreeto7=StronglyAgree]CollaborativeInformationExchangeBreadthofInformationExchangeuct1.orExtentservice-relatedtowhichyouexchangedetailsofupcomingprod-promotion2.Extenttowhichchangesyouwithexchange partnercompany .capitalandmarketingplans,long-termfutureproductionplanssuchplans,ascompanyinvestments,andcapacityutilizationwith market3.Extent .partnerdemandtowhichtrendsandyouforecastsexchangewithinformation relatedtoshifts4.Extenttowhichyouexchangeinformationpartnercompanyondemand .companyandchangesincustomerpreferenceswith partnerto5. .droppingchangesExtent partnerofintopartnersupplywhichcompanies,chainyoustructureexchangeinformationrelatedmerger,,suchandasalliances,additionorneeded6.Extentcompanytowhich .withyouexchangeprocess partnertocompanysupportchanges .inproductfeaturesorvolumesinformationwith[1=NotAtAllto7=VeryFrequently]QualityHow partnerwouldofInformationyourateExchangetheinformationexchangedwithinformation1. relevancycompany intermsofits exchangedtoyourwithbusinessothersimilarneeds,comparedwithwith2. valueaddedtoyourbusinessneeds,partners?rmation timeliness,exchangedcomparedwithwithothersimilarpartners?exchanged4.other itssimilarwithcompleteness,partners?informationexchangedothersimilarcomparedpartners?withinformation[1=Worseto7=Better]Privilegedvide1.nessproprietaryInourInformationrelationshipExchangeinformationwithif wepartnerfeelitcompanycanhelp ,ourwepro-con dential2.partner.busi-
Inourrelationshipwith partnercompany ,
rmationifwefeelitcanhelpourwebusinessshare