Chapter 2 The Cultural Environments Facing Business(17)

INTERNATIONAL OPERATION MANAGEMENT

50) Ethnocentrism in international business refers to the ________.

A) study of group ethics

B) comparison of the Protestant ethic with other religious views

C) belief that what works best at home should work best everywhere

D) study of ethnic segments within countries

Answer: C

Diff: 1 Page Ref: 72

Skill: Concept

Objective: STUDY QUESTION 2.13: What are ethnocentrism, polycentrism, and geocentrism, and what are the problems and/or advantages of each?

AACSB: Multicultural and Diversity

51) The approach a company takes when it bases foreign operations on an informed knowledge of its organizational culture along with home- and host-country needs, capabilities, and constraints is called ________.

A) polycentrism

B) pragmatism

C) self-determination

D) geocentrism

Answer: D

Diff: 1 Page Ref: 74

Skill: Concept

Objective: STUDY QUESTION 2.13: What are ethnocentrism, polycentrism, and geocentrism, and what are the problems and/or advantages of each?

AACSB: Multicultural and Diversity

52) When a company concentrates on national cultural differences in terms of averages, which of the following is most likely?

A) The company finds polycentrism to be an ineffective operating method.

B) The company overlooks the possibility of being successful by dealing with the outliers who don't conform to the averages.

C) The company avoids cultural collision.

D) The company increases the likelihood of encountering protests from minority groups within the culture.

Answer: B

Diff: 2 Page Ref: 73

Skill: Application

Objective: STUDY QUESTION 2.13: What are ethnocentrism, polycentrism, and geocentrism, and what are the problems and/or advantages of each?

AACSB: Multicultural and Diversity