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19. Sorry, madam. The laundry has got things missed up. Which one is yours? 很报歉，夫人。洗衣房把衣服搞乱了。哪一件是您的?
20. Your laundry is back, madam. 小姐，您的衣服送来了。
You’d better check your laundry. 您最好查看一下洗好的衣服。
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