积极消费行为_概念与量表开发(8)

积极消费行为_概念与量表开发

第5期　　　　　　　　　　　　　武瑞娟等:积极消费行为:概念与量表开发

points[J].AcademyofManagementReview,2006,31(2):270-291.[2]

GableSL,HaidtJ.What(andWhy)IsPositivePsychology?[J].ReviewofGeneralPsychology,

2005,9(2):103-110.

[3]崔丽娟,张高产.积极心理学研究综述[J].心

理科学,2005,28(2):402-405.

CuiLJ,ZhangGC.AReviewoftheResearchonPositivePsychology[J].

PsychologicalScience,

2005,28(2):402-405.(inChinese)

[4]周嵌,石国兴.积极心理学介绍[J].中国心理

卫生杂志,2006,20(2):129-132.

ZhouQ,ShiGX.IntroductionofPositivePsychology[J].ChineseMentalHealth20(2:129-132.(in[5]宛蓉.义[].州育

学院学报,5):6-10.

WanR.AStudyofPositivePsychologyandItsSig2nificance[J].JournalofGuizhouEducationalInsti2tute,2008,24(5):6-10.(inChinese)

[6]McCrackenG.CultureandConsumption:ATheoreti2

calAccountoftheStructureandMovementoftheCulturalMeaningofConsumerGoods[J].JournalofConsumerResearch,1986,13(6):71-84.

[7]LevinIP,GaethGJ.HowConsumersAreAffected

bytheFramingofAttributeInformationbeforeandafterConsumingtheProduct[J].JournalofConsum2erResearch,1988,15(3):374-378.

[8]PhillipsDM,BaumgartnerH.TheRoleofConsump2

tionEmotionsintheSatisfactionResponse[J].Jour2nalofConsumerPsychology,2002,12(3):243-252.[9]GibbsBJ,DroletA.ConsumptionEffort:TheMental

CostofGeneratingUtilityandtheRoleofConsumerEnergyLevelinAmbitiousConsumption[J].JournalofConsumerPsychology,2003,13(3):268-277.[10]HolbrookM,HirschmanE.TheExperientialAspects

ofConsumption:ConsumerFantasies,FeelingsandFun[J].JournalofConsumerResearch,1982,9(2):132-140.

[11]BoydHW,LevySJ.NewDimensionsinConsumer

Analysis[J].HarvardBusinessReview,1963,41(11212):129-140.

[12]FrowP,PayneA.SpecialIssuePaperstowardsthe

Perfect′CustomerExperience[J].JournalofBrand

Management,2007,15(2):89-101.

[13]HolbrookM.TheConsumptionExperience2Something

New,SomethingOld,Some2thingBorrowed,Some2thingSold:Part1[J].JournalofMacromarketing,2006,26(2):259-266.

[14]MeyerC,SchwagerA.UnderstandingCustomerExpe2

rience[J].HarvardBusinessReview,2007,85(2):117-126.

79

[15]ArnouldEJ,ThompsonCJ.ConsumerCultureTheo2

ry(CCT):TwentyYearsofResearch[J].JournalofConsumerResearch,2005,31(March):868-882.[16]EdvardssonB,EnquistB,JohnstonR.Co2creating

CustomerValuethroughHyperRealityinthePrepur2chaseServiceExperience[J].JournalofServiceRe2search,2005,8(2):149-161.

[17]GardialSF,ClemonsDS,WoodruffRB,Schumann

DW,paringConsumers′RecallofPrepurchaseandPostpurchaseProductEvaluationEx2periences[J].JournalofmerResearch,1994,20(4548-L.oftheAntecedents

ofSatisfactionDecisions[J].ofMarketingResearch,1980,17(Novem2ber):460-469.

[19]OliverRL.Cognitive,Affective,andAttributeBases

oftheSatisfactionResponse[J].JournalofConsum2erResearch,1993,20(3):418-430.

[20]DubeL,MenonK.MultipleRolesofConsumptionE2

motionsinPost2PurchaseSatisfactionwithExtendedServiceTransaction[J].304.

[21]CohenJB,GoldbergME.TheDissonanceModelin

Post2DecisionProductEvaluation[J].JournalofMarketingResearch,1970,7(3):315-321.

[22]ThomsonM,MacInnisDJ,ParkCW.TheTiesthat

Bind:MeasuringtheStrengthofConsumers′Emotion2alAttachmentstoBrands[J].JournalofConsumerPsychology,2005,15(1):77-91.

[23]AhuviaAC.BeyondtheExtendedSelf:LovedOb2

jectsandConsumers′IdentityNarratives[J].JournalofConsumerResearch,2005,32(June):171-184.[24]SchererKR.EmotionasaMulticomponentProcess:

AModelandSomeCross2culturalData[C]∥Shav2erP.ReviewofPersonalityandSocialPsychology:Emotions,Relationships,andHealth,SagePublica2tions.BeverlyHills,CA,1984:37-63.

[25]BabinBJ,LeeYK,KimEJ,GriffinM.Modeling

ConsumerSatisfactionandWord2of2mouth:Restau2rantPatronageinKorea[J].JournalofServicesMarketing,2005,19(3):133-139.

[26]Lau2GeskL.UnderstandingConsumerEvaluationsof

MixedAffectiveExperiences[J].JournalofConsum2erResearch,2005,32(1):23-28.

[27]LadhariR.TheEffectofConsumptionEmotionson

Satisfaction1108.

[28]YükselA.TouristShoppingHabitat:EffectsonEmo2

tions,ShoppingValueandBehaviors[J].TourismCommunications

[J].Psychology&Marketing,2007,24(12):1085-andWord2of2Mouth

InternationalJournalof

ServiceIndustryManagement,2000,11(3):287-