业务流程优化报告(某顾问公司)(15)

业务流程优化报告(某顾问公司)

Number of created processes5,000Number of finished processes5,000Number of executed functions56,461Number static waitingNumber dynamic waiting

Number of interruptions during orientationNumber in orientation

Number of interruptions during processingNumber being processedStatic wait time sum0000:00:00:00Dynamic wait time sum0292:17:35:30Orientation time sum0000:00:00:00Sum of the interruption times during or0000:00:00:00Processing time sum0023:18:27:38Sum of the interruption times during pro0000:00:00:00

b．Function统计数据

Number executed

开票员送单流程3,504主管审核转单5,058主管派单5,058将单据转交财务部3,562判断是否 要发票3,504开发票1,721录单员录单、 留存5,058主管签字3,562判断安装任务批次5,058检查用户 是否已付5,000打印四联 《销售通3,562自动通知物流组1,496确认 安装时间260物流主管审核盖章1,496盖章留存3,504物流组打印四联 1,496判断服务队 是否符3,562

c.人力资源统计数据

Dynamic wait time sumProcessing time sum

0000:00:00:000000:00:00:000013:17:56:550001:04:19:370014:08:33:000001:19:19:090013:23:18:030001:05:30:130043:23:17:300001:18:12:430021:04:30:430000:14:15:100021:20:50:200010:13:24:310008:01:39:320000:19:46:190023:00:39:290000:14:27:210019:05:42:520000:14:25:250015:03:10:000000:19:47:200006:03:27:240000:00:24:560001:02:24:160000:08:38:420001:16:38:410000:04:09:120044:13:47:230000:09:56:120001:10:49:010000:08:18:400043:04:50:130002:11:32:01